Terms and conditions Privacy policy

LinkTwin Terms and Conditions

Terms and conditions

Last Updated: October 2026

LinkTwin LLC

75 E 3rd St, Sheridan, WY 82801, USA

[email protected] Contact Us
On this page
  1. 1. Introduction
  2. 2. Services
  3. 3. User Registration
  4. 4. Fair Usage Policy
  5. 5. Usage Restrictions
  6. 6. Data Handling
  7. 7. Payment, Subscriptions, and Refunds
  8. 8. API Usage
  9. 9. Termination of Service
  10. 10. Limitation of Liability
  11. 11. Indemnification
  12. 12. Intellectual Property
  13. 13. Affiliate Links
  14. 14. Third-Party Platforms
  15. 15. Service Availability
  16. 16. Age Restrictions
  17. 17. Force Majeure
  18. 18. Governing Law and Jurisdiction
  19. 19. Dispute Resolution
  20. 20. Updates to Terms
  21. 21. Severability and Entire Agreement
  22. 22. YouTube API Services
  23. 23. Contact

1. Introduction

Welcome to LinkTwin, a Software-as-a-Service (SaaS) platform for URL shortening and deep linking, enabling links to open directly in mobile applications. By accessing or using our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please refrain from using our services. These Terms apply to all users, including free and premium subscribers.

2. Services

LinkTwin provides tools for shortening URLs and creating deep links that open directly in supported mobile apps (e.g., Amazon, YouTube, Spotify). We offer free and premium plans. Free plans provide basic URL shortening, while premium plans, requiring registration, include advanced features like analytics, custom domains, and deep-linking capabilities. Services are provided "as is" and subject to availability.

3. User Registration

To access premium features, users must register with a valid name and email address. Registration may also be completed via supported social login providers (Google, Apple). By registering, you consent to receive service-related communications, including updates, offers, and account notifications. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access at [email protected].

4. Fair Usage Policy

Some plans include unlimited link clicks, subject to this Fair Usage Policy. Excessive usage that impacts service performance or exceeds reasonable limits, as determined by LinkTwin, may result in a request to upgrade to a higher plan or account termination. You will be notified via email and given at least 14 days to address the issue. Failure to comply may lead to suspension or termination of your account.

5. Usage Restrictions

Users must not use LinkTwin to shorten URLs that lead to:

  • Adult content
  • Illegal or illicit activities, including piracy or unauthorized distribution
  • Content promoting hate, violence, or discrimination
  • Spam, phishing, malware, or other harmful content
  • Content violating third-party platform guidelines (e.g., Google, Facebook)

LinkTwin reserves the right to disable or remove such links without notice. Repeated violations may result in account suspension or termination without refund.

6. Data Handling

We prioritize user privacy. Shortened URLs and related data are stored for a minimum of 365 days. We may share anonymized or aggregated data with analytics or marketing partners to improve services or deliver targeted advertising. For full details on how we collect, use, and protect your data, please refer to our Privacy Policy. By using our services, you consent to such data handling practices.

7. Payment, Subscriptions, and Refunds

Premium services are offered via subscription plans, with payments processed securely through Stripe or PayPal. Subscriptions auto-renew unless canceled at least 24 hours before the renewal date. Cancellation instructions are available in your account settings. Refund requests are reviewed case-by-case; contact [email protected] within 14 days of payment for assistance.

8. API Usage

Users with API access must comply with our API Reference, including rate limits and acceptable use policies. API keys must remain confidential. LinkTwin may revoke API access for misuse, excessive requests, or violation of these Terms without prior notice.

9. Termination of Service

LinkTwin may suspend or terminate accounts for:

  • Misuse of services, including violations of Usage Restrictions
  • Non-payment or payment disputes
  • Excessive usage violating the Fair Usage Policy
  • Fraudulent activity or unauthorized access

Users will be notified via email and given at least 7 days to resolve issues, where applicable. Upon termination, access to your account and data may be revoked, though data may be retained per our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, LinkTwin, its affiliates, and partners shall not be liable for any direct, indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill, arising from the use or inability to use our services, even if advised of such damages.

11. Indemnification

You agree to indemnify and hold harmless LinkTwin, its affiliates, and partners from any claims, damages, or expenses (including legal fees) arising from your use of our services, violation of these Terms, or content you share.

12. Intellectual Property

Users retain ownership of their content. By using LinkTwin, you grant us a non-exclusive, worldwide license to host and process your content to provide our services. LinkTwin's trademarks, logos, and platform are protected by intellectual property laws.

Users may shorten affiliate links but must ensure compliance with applicable affiliate program guidelines. LinkTwin is not responsible for issues arising from affiliate program violations.

14. Third-Party Platforms

Users sharing links on third-party platforms (e.g., Google, Facebook) must comply with those platforms' terms. LinkTwin is not liable for actions taken by third-party platforms against your links.

15. Service Availability

LinkTwin strives to maintain service availability but does not guarantee uninterrupted access. We are not liable for service disruptions due to maintenance, technical issues, or external factors.

16. Age Restrictions

Users must be at least 13 years old (or 16 in certain jurisdictions) to use our services. By registering, you confirm compliance with this requirement.

17. Force Majeure

LinkTwin is not liable for failure to perform due to events beyond our control, including natural disasters, cyberattacks, or governmental actions.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts of Delaware.

19. Dispute Resolution

For disputes, contact our support team at [email protected]. If unresolved, disputes may proceed to binding arbitration in Delaware, except for small claims court matters.

20. Updates to Terms

LinkTwin may update these Terms at its discretion. Changes will be posted on this page with an updated "Last Updated" date, and continued use of our services constitutes acceptance. We recommend reviewing periodically.

21. Severability and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms constitute the entire agreement between you and LinkTwin, superseding prior agreements.

22. YouTube API Services

The YouTube Link Replacer uses YouTube API Services to read and, when you press Save, edit your YouTube video descriptions. By using it you agree to be bound by the YouTube Terms of Service. You stay responsible for the content you publish on YouTube, including the links and text the tool writes at your request. How we handle YouTube data is described in our Privacy Policy.

23. Contact

For questions or concerns, email us at [email protected] or use the contact form at linktw.in/contact.
LinkTwin LLC, 75 E 3rd St, Sheridan, WY 82801, USA.